Returns & Exchanges Policy

At VK Global Publications Pvt. Ltd., we strive to ensure you are completely satisfied with your fashion purchases. If your items do not meet your expectations, you can initiate a return or exchange within 15 days of delivery provided the items are unworn and have original tags attached.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original invoice and the items in their original packaging, ensuring all security tags and labels are intact.

• 3.
  Schedule a Pickup

  Once your request is approved, our courier partner will visit your address within 48 hours to collect the return parcel.

• 4.
  Receive Refund

  After a quality check at our warehouse, your refund will be processed to the original payment method within 7-10 business days.